Computer system requirements for Amatrol products are listed below. Before purchasing eLearning, multimedia, etc. you can check the system requirements to make sure the product is compatible with your system.
*Window's 7 No Longer Supported - Effective November 8, 2019, Amatrol will no longer offer support for Windows 7 in light of Microsoft ending support for that version of Windows.
Equipment Repair Process
Step 1. Gather the following product information prior to contacting Amatrol:
- Product Name and Part Number
- Serial Number
- Date of Purchase
- Exact problem and error message if applicable
Step 2. Contact Amatrol Customer Service
A technician will assist you in determining if the repair/problem can be solved over the phone or if the unit needs to be returned to for a repair.
Address: Amatrol, Inc, 2400 Centennial Blvd, Jeffersonville, IN 47130 USA
Online: Contact Us
Step 3. If the equipment requires shipment to Amatrol, obtain a tracking / authorization number.
Include this with your equipment:
Authorization number (RGA#) will be assigned.
Return the equipment to:
2400 Centennial Boulevard
Jeffersonville, IN 47130
Please contact Amatrol Customer Service for replacement parts or curriculum.
Phone: 800.264.8285 (US & Canada)
- Orders under $50.00 require a $15.00 processing fee
- Prices do not include shipping charges
- Actual Shipping charges will be invoiced
- Purchase orders should be mailed, emailed or FAX
- Next day rush delivery add 20% plus shipping
- Allow 10 working days for delivery if item is in stock
- Delivery estimates will be provided on a case-by-case basis for items not in stock
Product Upgrades & Updates
Amatrol continues to enhance and grow our learning programs to support our customers in their ever changing needs. In addition to new products, Amatrol frequently introduces enhancements to current products to expand learning capabilities. Upgrading your current equipment, software or curriculum is an effective way to offer increased learning opportunities to your students. Amatrol has long proven our commitment to customer service through continued updates to our curriculum and multimedia. Please contact us with any inquiries of product updates or upgrades.
- Controls Technology Double Sided A-Frame Bench Upgrade | 850-C2
- Controls Technology Double-Sided A-Frame Bench Upgrade | 850-C1
- Controls Technology Upgrade (Hydraulics) | Double Sided A-Frame Bench
- Controls Technology Upgrade (Pneumatics) | Double Sided A-Frame Bench
- FaultPro 4.0 Upgrade | Software Only (40458)
- FaultPro 4.0 USB Interface Upgrade Kit (40459)
- FaultPro 4.0 USB Interface Upgrade Kit for 890-PECA (22067)