Conflict Resolution Training
Conflict Resolution Training | Listening Skills for Conflict Management
Model Name: Conflict Resolution Multimedia Courseware
Model Number: MXPD102
Learning Topics
- Understanding Conflict
- Sources of Conflict
- Signs of Positive and Negative Conflict
- Advanced Listening Skills for Conflict Management
- Empathic Listening
- Conflict Management Strategies
- Steps to Successful Collaboration
- How to Overcome Resistance to Collaboration
Amatrol’s Conflict Resolution Multimedia Courseware (MXPD102) acknowledges and defines conflict in the workplace. Learners develop effective strategies that are often used to manage it. The course teaches learners how to identify sources of conflict and how to categorize the conflict as positive or negative which impacts how they handle it. Conflict Resolution focuses on the key contribution listening makes and the skills and strategies needed to minimize the negative effects of conflict.
Multimedia Curriculum Features for Conflict Resolution Training
Amatrol’s peerless interactive multimedia curriculum utilizes text with voiceovers, pictures, videos, stunning 3D animations, and interactive quizzes and reviews that engage learners in theoretical knowledge and concepts. This thorough, detailed curriculum begins with the basics and advances to complex concepts. Through partnerships with key industry leaders and leading educators, Amatrol developed the right balance of knowledge to train learners to work in their chosen field.
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