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Communication Skills Training| Effective Communication eLearning

Model Name: Communication Skills Multimedia Courseware

Model Number: MXPD101

Learning Topics

  • Barriers to Communication
  • The Communication Process
  • How Communication Begins with Forming an Idea
  • How to Construct a Clear Message
  • How to Be an Active Listener
  • The Barriers to Active Listening
  • Spoken, Written, and Electronic Communication
  • Techniques for Effective Feedback
  • Non-Verbal Language
  • How Gestures Are Used in Communication

Amatrol’s Communication Skills Training Courseware (MXPD101) explains the importance of effective communication, listening skills, and feedback in being able to achieve work goals. Learners practice identifying the roles of the sender and receiver and gain an understanding of the effects of encoding and decoding communication. Communication Skills identifies the barriers to effective communication and highlights appropriate types of communication to use in various situations.

Why is Communication Important?

Communication is a process by which we assign and convey meaning in an attempt to create shared understanding. Communication failures are not usually life or death matters, but they often lead to misunderstandings and unnecessary conflict. Yet, these communication failures happen all the time. Communication is a shared activity. Failing to understand that the responsibility for a successful outcome lies with both people is the single-largest obstacle in the way of effective communication.

Communication is an important process. When it fails, it’s the cause of much of the conflict in the world. When it works, it can be the solution to conflict. It is the most important element in a person’s relationship with their spouse, child, boss, and anyone else they might encounter on a daily basis. A person’s ability to communicate effectively may be the single-most important factor that determines work success.

Multimedia Curriculum Features Communication Skills Training

Amatrol’s peerless interactive multimedia curriculum utilizes text with voiceovers, pictures, videos, stunning 3D animations, and interactive quizzes and reviews that engage learners in theoretical knowledge and concepts. This thorough, detailed curriculum begins with the basics and advances to complex concepts. Through partnerships with key industry leaders and leading educators, Amatrol developed the right balance of knowledge to train learners to work in their chosen field.

Key Features

  • Strong Depth and Breadth of Content
  • Engaging Interactions
  • Stunning 3D Animations
  • Text and Audio
  • Built for Self-Paced Learning

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