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Customer Service Representative/Office Assistant | Amatrol

Retail, restaurant and bar employees, take note: Are you tired of working long hours, working night shift, working weekends, or working holidays?

You can change your career path with Amatrol! We have a training system to teach you the office, phone and technical skills for the position within a very short time. Everyone works day shift for work/life balance and our benefits package is top notch!

At Amatrol, we call our Customer Service Reps “Market Service Representatives” (MSR). Unlike a call center, you will work through and follow each customer case from start to completion.

What will you be doing?

  • Answering phone calls and emails to assist our customers with questions or issues with our products or services
  • Building relationships with our repeat customers, as you will be the first contact when they have questions
  • Investigating and solving problems to ensure any issues get resolved
  • Logging customer concerns, actions to resolve, and feedback at completion

How do you get the job?

  • Customer Service Mindset
  • Friendly communication and interaction style
  • Attention to detail with strong organizational skills
  • Microsoft Office skills: Excel, Word, Outlook Calendar, etc.
  • Two-year degree a plus

What are the rewards?

  • Day Shift, 8:00 AM – 5:00 PM, with weekends off
  • Seven Paid Holidays
  • Medical, Vision and Dental Insurance at affordable rates
  • Company paid Life Insurance and Short Term Disability
  • Generous PTO (Paid Time Off) Plan with 120 hours (3 weeks) accrued first year

Note: In order to be considered for this position, candidates must submit a resume showing previous work, school and/or volunteer experience that shows you meet the requirements of the position.

This position is not eligible for placement by outside recruiters.

Pay: $15.00 – $16.50 per hour

About the company:

Amatrol is developer and manufacturer of skill-based, integrated technical learning systems. Our comprehensive training solutions include interactive multimedia as well as print-based student learning materials, teacher’s guides, industrial quality hands-on training equipment, and instructor training. Our products encompass almost every technical discipline and are designed for colleges, vocational schools, high schools and industry.

Send Resume: Amatrol, Code Customer Service Representative, Jeffersonville, IN 47130 or Email: (please put Job Code Customer Service Representative in the subject line)

Past applicants may reapply.

Please contact Human Resources if you need any accommodations during the job application process due to a disability.

Amatrol, Inc. is an Affirmative Action/Equal Opportunity Employer.

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